The Three A’s of Social Media Customer Service
Social media customer service is an emerging field that has extreme value to brands and consumers alike. With the capacity to resolve issues proactively, as well as provide insight into […]
Tag Archives: brands
5 Social Media Tips from Driver’s Ed
Ah, summer. A time where the sun is out, the roads are calling and the tell-tale ‘car with sign on top and flashy school name on side’ is driving 39 […]
5 Ways Marketing Can Sabotage Your Customer Service
In a world filled with brand silos and departments working independently, communication can be difficult between brand departments only feet away from each other. The reality is that customer service […]
Fly (and test!) Your Social Media Kite
A common childhood memory that may quickly be dying off (thanks a lot Internet!) is your first kite. Inevitably one in a series due to bad crashes, poor storage or […]
